Sage 200 Support Analyst, work from home

Sage 200 Support Consultant / Support Analyst to join a thriving, large reseller of the full range of Sage ERP and CRM solutions. Their offices are just North East of Leeds, they have a busy, professional team of Sage 200 Support people, and you can be based from home anywhere from Scotland down to the Midlands area.

The company has a wealth of experience in the Sage accounting, ERP and CRM markets and always strives to give their clients' added value professional service. With over 20 years in the industry, they have worked with progressive companies that know the value of technology.

They are looking for an enthusiastic, detail oriented candidate with previous experience supporting Sage 200 software at a reseller or software house, or within an internal Sage 200 support role at an end user company. You will be a good problem solver with strong communication and people skills and someone who thrives in a team environment and has excellent follow-up skills.

You will be providing remote, email and telephone support to their Sage 200 customers, analysing issues to isolate specific problems, and providing testing and documentation. For complex issues or systems related issues, you can escalate the problem to senior support members, the Sage 200 consultants or developers or to Sage itself.

Your profile:

* Solid experience of supporting Sage 200 solutions
* An understanding of accounting
* Strong desire to help people make better use of their software
* You are self-motivated, friendly and a good people person
* Able to prioritise and balance multiple tasks, and motivated when wotking from home
* You can communicate and apply good interpersonal skills effectively while under pressure

Our client offers its staff a unique culture centred on a good lifestyle, a fun but hard working team, interesting work, a competitive salary and benefits including bonus scheme & life assurance.

If you have Sage 200 Support skills and would like to move to a busy, successful reseller with an excellent reputation please get in touch with Jake King or Carolyn MacLurg at Ambis Resourcing as soon as possible.