Application Support Consultant

Accounting or ERP software Application Support Analyst required for a leading accounting and ERP consultancy based in the North West of Bristol very near the M5, and convenient for candidates who live in the Avonmouth, Newport, Bristol, Gloucester and Weston-super-Mare areas. They work with a number of on-premise and cloud based accounting and ERP software packages, so there is a nice variety of work and new products to learn, and they have been in business successfully for over 30 years. Starting salary to £28k with company benefits.

Your role will be first and second line application support, looking after their cleint base as part of a small friendly support team, working with customers on the phone, by email and by remote connection to solve their application software queries. You will also get involved with configuring the software to fit, some onsite work for software upgrades, client training by Webex and face to face and liaising with suppliers where required.

You need to be experienced in application support of accounting or ERP software solutions such as Sage 200 or Sage 50 or Sage 500, Iris Exchequer, Dynamics NAV, Pegasus Opera, Access Dimensions, Epiocr, Xero, Greentree, Infor, Dynamics GP, BrightPearl, SAP Business One or any software product that has an element of accounting or finance to it. Any knowledge of bookkeeping or payroll will also be very useful.

They are looking for a personable Support Consultant, who is easy going and not easily flustered, and who will fit in well with the team and develop long lasting relationships with your clients. Good problem solving and communication skills are essential and hopefully you are a positive individual with a happy outlook to life.

This is a super company with a very nice working environment and people tend to stay here for a long time, becuiase they are well looked after, promoted and recognised.

Please contact Jake King or Carolyn MacLurg at Ambis for further information.