Software Account Manager

This is a brilliant, high growth software company, specialising in web based Real Estate, Rental Bookings and Property Management and very entreprenurial. They are looking for a bright, enthusiastic switched-on Software Account Manager who has previously had a successful role, with responsibility for account managing clients in the application software or IT market. This is London based near Waterloo station. Starting salary to £50k basic with 25% OTE so around £70k total.

So you may have worked in Sales or Account Management of Application Software such as field service, asset management software, rental software, bookings software, document management, leisure software, estate agency software, CRM, payments software, ERP software, legal software, accounting software, construction solutions, service management software, property management software, hire software, or anything similar.

They currently have 20 live customers and in 2019 they plan to add 15 more. 7 clients are already going through the commercials stage and are ready to sign, so 2019 looks like a very busy year.

You will be the main contact for these clients and will build on loyalty and be an ambassador for the company. You will develop and manage relationships and new revenue streams with their existing client base, through regular telephone and email contact, and meetings and discover and win up-selling opportunities and support contracts and licenses to maximise sales opportunities.

For most clients they take one core module of the solution for room booking and then add on functionality from there. The account manager is there to help that process. They currently have 1 Account Manager for 20 customers, but the continued investment in the functionality of the product means that these clients need lots of help understanding how they can make better use of the software. Next year with an additional 15 new clients, there will be even more.

You will work alongside key staff in the Pre-Sales, Product Management, Sales and Support teams to ensure excellent service delivery to your clients, produce monthly forecasts, maintain your CRM system, carry out regular service reviews with the customers, produce quotations and proposals and attend exhibitions, sales events and seminars.

They are looking for someone who is proactive, can build rapport quickly with their clients, manage their expectations, build lasting relationships, and has a "seek and win" attitude to recognising upselling opportunities. Your communication skills should be first rate and you are a great negotiator.

Above all you have spark and energy as this is an ambitious company working in a creative digital software field.

The company has a high growth entrepreneurial feel with lots of positivity and excitement, and people work hard but have a lot of fun together too. They are located between Charing Cross and Waterloo in London, and the role is office based with some visits to see clients. This is a terrific, ambitious software business where you will have a superb career ahead of you in account management and software sales.

Get in touch with Jake king or Carolyn MacLurg at Ambis Resourcing to find out more.