Professional Services Manager, Implementation Manager

We are looking for a Professional Services Manager to work for an ERP software reseller and manage the consulting team of 8 to 10 Implementation Consultants. This position would suit an experienced PS Manager, Consulting Manager or Application Software Project Manager (ERP, WMS, Field Service, Accounting, MRP or similar complex software) who has worked for a reseller or consultancy and is looking for a career position with autonomy and control. The role is office based near Tring with a starting salary to £70k plus car allowance, private healthcare contribution, and gym contribution.

You will have probably worked as an Implementation Consultant and have managed a team of consultants, you will know the issues involved with project work, travelling to client sites and the challenges of the implementation role.

The job is to manage the consulting team on their ERP software implementation projects. This is a lynchpin position as they are a consulting company, and getting the implementation projects delivered successfully, is the backbone of the whole business. They have a separate project management team, and support team, so you will just be in charge of the implementation team.

As the PS Manager you will have a varied role, to include helping the sales team with deals, getting involved in the presentations and meetings, then picking up the project after the sale, working through the hand over and kick off meetings. Then you will work with the Implementation Consultants through the discovery and scoping stage to plan the implementation strategy and allocate people. Your background will be in software implementation with team management or consultancy management experience, within an enterprise application software consultancy environment.

You will act as the link between the client and the consulting team, managing the change, creep, scope change, chivvying the client along, corralling the consultants, managing their diaries and keeping the client happy and informed. What the Professional Services Manager won't do, is consulting, design or architecture, requirements, training, software implementation or go-live. These will all be handled by the Project Managers and Implementation Consultants.

The company sells and implements fully flexible, customisable ERP software that is cloud based or on-premise and works seamlessly on mobile. It covers stock control, accounting, CRM, BI, Ecommerce, sales & marketing, ePos and much more. They have a great pipeline and will be closing some nice deals in the next few months, so you will have a steady flow of projects and the chance to hand pick your new team as the workload increases.

This is a Professional Services Manager role in a rapidly growing company with an impressive track record of internal promotion. They are looking for one PS Manager externally. It is a long-term career position, that would suit an ERP Implementer who has managed teams of Consultants and can handle project problems efficiently and motivate and drive the team. You will need to be in the office most days, so proximity to the Buckinghamshire / Hertfordshire / Bedfordshire / London area is important.

To find out more, please get in touch with Jake King or Carolyn MacLurg at Ambis Resourcing.