Application Support / 1st Line Support Analyst

Application Support role for a Support Analyst or 1st Line Support Consultant, who has over 12 months ERP software, accounting software, field service software, WMS, HR & payroll, DMS, property management software, legal software, dealer management systems or similar experience. This is a fantastic company in Coventry where your skills will be recognised and rewarded, you will get training in SQL Server, and you can be part of a fun but busy professional applications support team. Salary to £25k with regular reviews.

This company is such a nice place to work that their Application Support people and Implementation Consultants often stay here for between 5 and 10 years, which says a lot about the working environment and the rewards and appreciation you get.

You will provide telephone, email and remote support to their niche client base where you will build good relationships with your clients and have the chance to use your problem-solving skills to their full capacity. You will also get to work with a variety of additional software modules such as Business Intelligence, Marketing, CRM, and dashboards and hand-held devices, and get involved in some client training. So no day will ever be the same and there will be plenty for you to learn. Some of their clients have over 100 users across all areas of the business including Sales, Manufacturing, Accounts, Field Service, Distribution and Ecommerce, so you will always be busy and kept interested.

They are looking for an enthusiastic and experienced Application Support Consultant / Software Support Analyst who has worked with ERP, Accounting, DMS, Property Management, Construction software or similar. This could be Pinewood, Xero, Sage 200, SAP Business One, Kerridge, Landmark, Dynamics NAV, Epicor, Access Dimensions, Coda, Iris Exchequer, Evolution, Lawson, Greentree, Pegasus Opera, Dynamics GP, Exact, PeopleSoft, Infor M3, SunSystems, Yardi, Syspro or any similar application software like legal software, events management software, membership software etc.

People love working here because of the excellent management team, the range of software solutions that the company develops and sells and the variety of work. You will be part of a busy group of implementation consultants, support analysts and software trainers who always put the customer first and strive to be the best that they can.

The company are owners of their own ERP, CRM, e-commerce, accounting and order processing software solution. It is sold into niche markets and is an incredibly successful product, and the clients love it. It is a fully flexible software solution built on a SQL Server back end and with easy to use Windows interfaces.

If you have good application support skills and you live within 30 miles of Coventry on an interesting ERP business solution, with a motivated and happy team of people who enjoy their working environment and learn SQL Server too, then this could be the place for you.

To find out more or to apply, please contact Jake King or Carolyn MacLurg at Ambis Resourcing or send over your CV.