Implementation Consultant, Field Service Management Software
| Job Type | Permanent Full Time |
| Location | Manchester, Greater Manchester |
| Area | Manchester, England |
| Sector | Implementation Consultant |
| Salary | £50000 - £60000 per annum + + 10% Bonus |
| Currency | GBP |
| Start Date | ASAP |
| Job Ref | 22103870_1664875925 |
- Description
This supremely successful company, are specialists in field service management, real-time scheduling and route optimisation software, and their market leading technology is flexible and highly configurable and seamlessly integrates with ERP, CRM, and facilities management solutions.
They need a savvy Implementation Consultant who can manage end to end implementations from start to finish ensuring all clients are ready to go live post implementation. The job is fully remote in the UK, but they have regular meet up sessions and a lot of online interaction & Zoom meetings and knowledge sharing - they will pay up to £60k + 10% bonus.
The Field Service Management software supplied here is cloud based, and covers service requests, material management, depot repair, service parts management, time recording, reverse logistics, manual scheduling, intelligent appointments, work order management, real-time mobile workforce allocation, billing & renewals, quotations & pricing, multi-channel customer engagement, warranties, maintenance, and much more.
They need someone who can take responsibility for software implementation projects, analysing your clients' business and functional requirements, and specifying, designing, and proposing the right solution for them. So, you are capable of liaising with clients, running workshops, gathering requirements, understanding their workflows, configuring the solution to fit, writing good documentation, and managing the implementation through to go-live, training, and post-go live hand holding and support.
Hopefully you are bright, ambitious, and energetic, with experience of Field Service Management software (or similar solutions) implementation through the full project life cycle, and someone who can really engage with their customers and get to the heart of their business needs. Other software skills they would be interested in would be route optimisation, job management, warehouse management (WMS), logistics solutions or similar. Knowledge of SQL is highly advantageous, and you will be expected to get involved in the pre-sales process, assisting with demos and presentations.
They are looking for someone who is analytical, outgoing, a good ideas person and problem solver, and passionate about delivering seamless implementations and keeping the customers happy. You may be a business analyst looking to move into consulting, or you may have implemented field service management solutions at an end user company, or you may already be working in consultancy, they are open to all.
The company has a stunning track record in the field service sector, and they are still expanding globally, so they can offer quick promotion and great career prospects.
This job offers you a brilliant opportunity to work with a world class team, so if you're keen to know more, please get in touch with Jake King or Carolyn MacLurg at Ambis Resourcing.