Application Support Consultant

This innovative, fast moving ERP software company, sell ERP and Logistics solutions into a niche market very successfully. Based in Halesowen, they are offering hybrid working with 3 days in the office.

They are looking for an Application Support Analyst / ERP Support Consultant, someone with ERP type application support experience and knowledge of the accounts and finance side. They have a reputation for keeping clients over long periods of time. They are a solid, straight reliable software bunch of people, clients trust them to deliver up to date ERP solutions that work, and without risk. They are a great company to work with and you will learn a lot here. A wide salary range is on offer from £32K to £42K depending on your experience with:

· ERP application support

· Accounting knowledge

· SQL and SQL Server

· Managing a team

So they need a good application support person, with anything from 12 months' experience, who can take and log customer calls and emails, really listen to the clients to understand their issues and solve their problems - SQL Server or SQL experience would be a massive advantage.

You will have supported ERP software such as Epicor, Sage 200, Exchequer, NetSuite, Business Central, Infor, PS Financials, Sage 1000, SAP Business One, Pinewood, Access Accounts, QAD, Intact IQ, Kerridge K8, Orderwise, Protean, Priority ERP, or business cloud essentials or FinancialsLive or efinancials.

This role is to join an established ERP support team of 6.

You will provide practical assistance and advice to clients and users and will be a great problem solver with a really good manner and sound interpersonal skills. You should be focused with a comprehensive understanding of dealing with a wide variety of application software support requests. SQL queries, SQL reporting and / or an understanding of SQL Server will put you ahead.

This would suit a bright enthusiastic individual who understands accounting and finance and is looking for a step up with good prospects. Application support of an ERP or accounting software solution, or any application with an accounting element, would be perfect.

This is a sensible environment with realistic activity levels, a good life balance and very low staff turnover. People really like working here. It's a nice working environment with good people, not too much pressure, and they will make sure you get the training to do your job well.

Please apply to the advert and I will have a look at your CV, (every CV gets read). Thanks Jake