Application Support Consultant

We have a new Application Support role for a well-established, niche market ERP software company based in Coventry. This would suit a bright, enthusiastic Support Analyst or Application Support Consultant looking to work in a vertical market with fabulous software, a great boss and a well-rounded team of consultants. Salary is dependent on your level of experience so ranges from £25k to £30k plus benefits.

Their intuitive, fully integrated and easy to use ERP software has been developed specifically for the service sector, and after 20 years in business they have an impressive client list and an excellent reputation. The software is built on a .Net and SQL Server platform and uses the latest technology.

The busy team of 7 Application Support Consultants work with an additional 5 people in the technical services team, providing a superb level of customer support to the client base of over 300 companies.

The software support team work on telephone calls and also get a lot of support tickets through the online portal, and it is a busy, lively, fun but professional environment.

You will need to have Application Support experience with commercial solutions such as ERP or manufacturing, or supply chain software, or CRM, DMS, HR, Payroll, Time & Attendance, Legal Software, Dealer Management (Pinewood, Kerridge etc), Automotive, Property Management software, Pensions, Insurance or similar software solutions.

Obviously you will be confident on the phone, a good communicator and problem solver and you will have a passion for providing the client with the best possible service and a quick resolution to their software problems.

WHY IS THIS A GREAT JOB?

• You will learn SQL Server and you will learn all about ERP software, or strengthen your skills
• You will work with a fun, happy, busy team of 7 people
• The Support Manager is a decent person, fun and fair and knowledgeable
• The software covers lots of different modules and functions, so you will always be doing something different
• The clients are from lots of different industries, so you will get experience of a range of markets
• People in this team get promoted to consulting, implementation and project management, so the prospects are great

This is a super job in a very successful ERP software company where you will learn a lot and actually enjoy going to work. Get in touch with Jake King or Carolyn MacLurg at Ambis Resourcing or send us a copy of your CV to find out more.