Application Support Consultant

Application Support role for a Software Support Consultant with ERP, Accounting software, WMS, HR & Payroll, Property Management software, Legal software, Dealer Management Systems or similar experience. This is a fantastic company in the Castle Bromwich area of Birmingham; your skills will be recognised and rewarded, and you can be part of a lively, busy professional applications support team. Salary to £32k.

This company is such a nice place to work that their Application Support and Implementation Consultants often stay here for between 5 and 10 years, which says a lot about the working environment and the rewards and appreciation you get.

You will provide telephone, email and remote support to their niche client base where you will build good relationships with your clients and have the chance to use your problem-solving skills to their full capacity. You will also get to work with a variety of additional software modules such as Business Intelligence, Marketing, CRM, and dashboards and hand-held devices, and get involved in some client training. So no day will ever be the same and there will be plenty for you to learn.

You will be joining the team of 9 application support consultants work with an additional 3 people in the technical services team, providing a superb level of customer support to the client base of over 300 clients. Some of the clients have over 100 users across all areas of the business including Sales, Manufacturing, Accounts, Warehousing, Distribution and Ecommerce.

They are looking for an enthusiastic and experienced Applications Support Consultant / Software Support Analyst who has worked with ERP, Accounting, DMS, Property Management, Construction software or similar such as Xero, Sage 200, SAP Business One, Kerridge, Landmark, Pinewood, Dynamics NAV, Epicor, Access Dimensions, Coda, Iris Exchequer, Evolution, Lawson, Greentree, Pegasus Opera, Dynamics GP, Exact, PeopleSoft, Infor M3, SunSystems, Yardi, Syspro or something similar.

People love working here because of the excellent management team, the range of software solutions that the company develops and sells and the variety of work. You will be part of a busy group of implementation consultants, support analysts and software trainers who always put the customer first and strive to be the best that they can.

The company are owners of their own ERP, CRM, e-commerce, manufacturing and order processing software solution. It is sold into niche markets and is an incredibly successful product, and the clients love it. It is a fully flexible software solution built on a SQL Server back end and with easy to use Windows interfaces.

If you have good application support skills and you live within 30 miles of the Castle Bromwich / Fort Dunlop area of Birmingham, this could be a great career move for you. If you would like to work with an interesting ERP business solution and with a motivated and happy team of people who enjoy their working environment and have a really good work / life balance this could be the place for you.

To find out more or to apply, please contact Jake King or Carolyn MacLurg at Ambis Resourcing or send over your CV.